New product updates now available in Voca CIC!🚀 This week, we’re excited to announce a few major enhancements to Voca CIC. Have a look at what’s new👇 ✔️Enhanced Microsoft Operator Connect & Microsoft Calling Plans With a single checkbox, Contact Center Admins can automate the integration process, reduce telephony costs, and simplify number management. ✔️Create Custom Historical Reports Over API With the new reporting API, you can automatically integrate Voca CIC interaction records into busine
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