If you are using a Windows 10 device, start by running the automated camera troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most camera problems.

Start by running the automated camera troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most camera issues.

In Windows 11, the Camera settings in the Settings app helps manage the cameras connected to a Windows device. Select one of the following topics to see more:

If you are having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Solutions include: closing camera-related apps, updating device drivers, checking …

To reset the cropping square and start over, select Reset on the right-hand side of the Camera app. Open Folder - opens the folder where the scanned whiteboard was saved to.

Restart the Windows device by right-clicking on the Start menu and then selecting Shut down or sign out > Restart. After the Windows device restarts, Windows attempts to reinstall the driver for the device.

Select the message to open a menu. Choose Restart Teams to optimize. If you're still not optimized after restarting, hover over the Not optimized banner. You'll see a message like this: Provide the error …

If your camera contains a microphone, you might also need to give your apps permission to use your camera. If so, select Start > Settings > Privacy & security > Camera and make sure Camera is turned …

Find out how to change privacy settings for your camera and microphone in Windows.

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