For pre-sales support, or issues with purchasing, contact Sales support. You can view your order history online or on your Xbox One console.

Use the steps below to review your info or get help with a charge that you don’t recognise. Did this resolve the issue? Still need help? Chat online or request a call if available. Accessible help and …

For pre-sales support, or issues with purchasing, contact Sales support. You can view your order history online or on your Xbox One console.

Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. If the refund request is approved, it will appear as being …

Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

Learn how to request a refund for a purchase from the Xbox Store.

Learn how to contact Microsoft Store support to get help for your payment and billing issue.

This article will show you how to make purchases through the Xbox Store using your console, PC, or mobile device. You can use either real money or Xbox gift cards to make purchases on the Xbox Store.

Learn how to track shipping and pending orders from Microsoft Store. You can use account.microsoft.com to track orders from Microsoft Store.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.