APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM).

APQC (American Productivity & Quality Center) helps organizations work smarter, faster, and with greater confidence by providing proven decision support relevant to real-world challenges.

APQC’s accredited training courses and certifications offer an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and …

Use APQC’s Open Standards Benchmarking or Rapid Performance Assessments to compare and measure your organization’s performance against others. Find out where performance is sub …

Dec 4, 2025 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management …

In this video, APQC's Jonathan Kraft navigates APQC’s Process Classification Framework (PCF)®, showing you how to access it, the different versions available, and how to put it into action to improve …

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM).

APQC training and certification courses are an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance.

APQC’s Process Basics Learning Path is designed to provide foundational understanding and skill development toward proven techniques and practices for design and management of the work done …

APQC’s 3-day immersive process manager certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the …