Health insurer HCF intends to use a suite of monitoring tools to finetune its digital experience, with the aim of being alerted “the minute a member’s having a bad experience”. Head of networks and ...

You’re at the checkout screen after an online shopping spree, ready to enter your credit card number. You type it in and instantly see a red error message ...

HCF head of marketing for member growth Kit Bashford said, “HCF is parting ways with Clemenger BBDO at the end of the current campaign. We greatly appreciate the partnership and all the outstanding ...

Advancements in fiber cabling have been few and far between in recent years. The cables being laid at scale by the telecommunications industry today are pretty similar to those that were being fed ...

Gift 5 articles to anyone you choose each month when you subscribe. The chief executive of one of the country’s biggest health insurers says the hospital system must deal with soaring costs even if it ...

The chief executive of HCF allegedly emailed staff claiming a potential leadership rival had been sacked for breaching the health insurance giant’s code of conduct, despite an investigation not being ...

A data breach has exposed personal details — including Social Security numbers and medical information — for residents of three Erie County long-term care facilities. HCF Management Inc. announced ...

Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...

Through the creation of a new member initiative, ‘Value Ads’, via Clemenger BBDO, HCF is inviting members to take over 60 per cent of the brand’s advertising airtime and out-of-home advertising such ...

The Value Ads initiative is ­giving HCF members the chance to take over the brand’s advertising and appear on TV, radio, social media, digital and even buses and shopping sites. The idea is that ...