Salesforce (NYSE: CRM), the global leader in CRM, today announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer agent company. Under the terms of ...

Upon completion of the deal, Salesforce and Fin will give customers more ways to deploy AI agents across their customer ...

Salesforce will acquire Fin for US$3.6 billion to strengthen Agentforce and expand its customer service AI capabilities.

Madison Investments, an investment advisor, released its first-quarter 2026 investor letter for the “Madison Large Cap Fund”.

Talent, innovation and skilling to make India a key contributor to global AI ecosystem: Arundhati Bhattacharya ...

Generative AI services and tools that use tokens to produce results can get expensive quickly. That’s spurring IT leaders to ...

As OpenAI and Anthropic build up their teams of enterprise salespeople, they’ve both been hiring from one of the deepest ...

Microsoft, Google, Cisco and others propose a new way to help AI agents discover the tools they need to perform the tasks ...

Anthropic’s network resembles a tried-and-true strategy honed by the likes of Microsoft and Salesforce. In Salesforce’s case, for example, many companies could theoretically build customer ...

From consulting to SaaS, these profitable B2B business ideas can help you build recurring revenue and long-term growth.

Discover why CRM projects fail in mid-sized companies and how strategic Salesforce implementation with expert consulting drives adoption, automation, and measurable business growth.

In a recent discussion at TDX in San Francisco, travel company Engine shared how it is succeeding with agents in a market ...