Freshworks brings together a suite of products for businesses, including Freshdesk, Freshservice, Freshsales, and Freshcaller under the new umbrella brand Leading SaaS customer support company ...

The offering -- dubbed FreshMobile -- enables users worldwide to resolve tickets, manage email templates and respond to customer queries from an interface catered to tablets and smartphones. Unlike ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Bengaluru: Freshdesk Inc., a start-up that provides customer support platforms for enterprises, has acquired Konotor, which helps businesses reach their consumers through a chat interface from within ...

MOUNTAIN VIEW, CA--(Marketwired - October 04, 2016) - Natero, the data-driven Customer Success company, today announced that Freshdesk selected Natero as its Customer Success Management Platform.

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Freshdesk, a cloud-based customer service tool, caught a bushel of money today, announcing a $50M investment led by Tiger Global with Accel Partners and Google Capital also participating. The funding ...

Tiger Global Management-backed Freshdesk Inc has acquired in-app customer support platform Konotor for an undisclosed amount. Konotor allows businesses to talk to their mobile app users by creating a ...

Freshdesk, an Indian startup that offers a cloud-based customer support platform, has raised $5 million in financing led by Tiger Global Management with previous investor Accel Partners participating.

When startup Freshdesk raised $31 million dollars last June, the company said it was preparing for the bubble around enterprise tech valuations to burst. Now less than a year later, Freshdesk has gone ...