Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

I recently set out on a journey to design what an ideal chatbot conversation should feel like. That made me pause and ask a bigger question — what makes a natural conversation in the first place? To ...

Google’s ad network has begun showing advertising within the flow of conversations with chatbots — part of Alphabet Inc.’s efforts to keep its edge in digital advertising as generative artificial ...

Belief in conspiracy theories is rampant, particularly in the US, where some estimates suggest as much as 50 percent of the population believes in at least one outlandish claim. And those beliefs are ...