AUSTIN (KXAN) — An audit of the Austin Water billing system found that they operate under 98.86 percent accuracy. The audit was a result of thousands of customers claiming they were over-billed for ...

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

With discussions about utility billing and new water meters, there has also been a lot of talk about meter accuracy but little explanation about how this is tested. Utilities Director Jerry Walters ...

AUSTIN -- The results of an audit on Austin Water's meter reading system and billing system is now complete. It found overall, the meters and readings are accurate, but there are some discrepancies ...

Rather than waiting around for a pair of workers to check their water meters, about 4,000 businesses in Prince George and Montgomery counties will receive new automatic meter reading units. The ...