CMS Wire

Sprout Social Launches New Salesforce Integration Using Agentforce to Assist Service Reps

Exceptional customer care starts with meeting customers where they are, which is increasingly on social media. With this integration, Sprout Social brings social data to the Agentforce assistant for ...
Destination CRM

Sprout Social Extends Salesforce Service Cloud Integration

Sprout Social today introduced an integration with Salesforce Service Cloud to provide companies a 360-degree view of their customer interactions. Earlier this year, Salesforce made Sprout its ...
CMS Wire

Sprout Social Expands Salesforce Collaboration to Revolutionize Social Customer Care

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale faster, smarter customer experiences on social. This integration helps ...
Seeking Alpha

Sprout Social and Salesforce Extend Partnership with New Service Cloud Integration

CHICAGO, Sept. 13, 2022 (GLOBE NEWSWIRE) -- Today, Sprout Social (SPT) announced a new integration with Salesforce Service Cloud to provide brands with a 360-degree view of their customer interactions ...
Destination CRM

Sprout Social Expands Salesforce Collaboration

Sprout Social, a provider of cloud-based social media management software, is expanding its partnership with Salesforce and integrating with Salesforce Digital Engagement. Sprout Social will bring ...
Seeking Alpha

Sprout Social Launches New Salesforce Integration using Agentforce to Assist Service Reps

CHICAGO, Sept. 16, 2024 (GLOBE NEWSWIRE) -- Sprout Social (SPT), an industry-leading provider of cloud-based social media management software, today announced a new integration with Salesforce’s ...