“Shared services” is a term defining an operational philosophy that involves centralizing those administrative functions of a company that were once performed in separate divisions or locations.

Companies continue to evaluate ways of increasing their operational efficiency while providing meaningful services to their internal stakeholders. These enterprises have used a variety of strategies ...

Shared services, or a separate business unit within a company that is tasked with delivering a suite of services, is a fairly controversial model that has seen its fair share of supporters, as well as ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...