To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work. Slack announced on Sept. 16 the rollout of several new ...

Salesforce is deeply integrating Sales Cloud with Slack. The Marc Benioff-led CRM giant today said it is launching Slack Sales Elevate, a new experience in the work collaboration platform that will ...

During my sit-down with Eric Zenz, SVP of Product Management for Marketing Applications at Salesforce, the conversation turned to his own Slack usage: Just asking Slackbot: 'What does Eric need to ...

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with all the context Slack holds in its platform. Salesforce today joins the ...

Salesforce is bringing AI-assisted software development into the team workspace with the launch of Slack Code, a new capability that gives teams dedicated channels to work with coding agents such as ...

Salesforce is tightening the bond between Slack and Sales Cloud. The CRM giant on Wednesday released new tools to help sales teams respond faster to customer behavior with closer integrations with the ...