ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
TechAnnouncer

Pyramid Analytics Fuels ServiceNow’s Business Automation Ambitions

Big Tech is in the midst of an M&A spree in the AI space, and ServiceNow’s recent acquisition of the data analytics software ...
CRN

ServiceNow pitches ‘major opportunity for partners’ at London AI Summit

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...