Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Dany Lepage discusses the architectural ...

Capacity, a unified CX Automation Platform, today launched the AI Analytics Assistant, a new feature that lets customer experience, contact center and operations leaders ask questions about ...

A short time ago, employees had to rely on busy co-workers or intensive research to get answers to their questions. This may have included Google searching, manually combing through documents or ...

Hewlett Packard Enterprise (HPE) announced today that it is adding a feature called natural language question answering to the HPE IDOL analytics engine. IDOL takes input in the form of text, images, ...

Thanks to the technology behind ChatGPT, it’s become surprisingly simple to query a data set in plain English. As with most generative AI, results from OpenAI’s API are still imperfect, which means ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

When Amazon Web Services launched QuickSight, its business intelligence service, back in 2016, the company wanted to provide product information and customer information for business users — not just ...

Is language core to thought, or a separate process? For 15 years, the neuroscientist Ev Fedorenko has gathered evidence of a language network in the human brain — and has found some parallels to LLMs.