A restaurant general manager has many duties to perform during a shift. The key points in performing these duties boil down to interactions with guests and employees. An effective general manager can ...

A dining room, awaiting diners, in Pennsylvania. Photo: MediaNews Group/Reading Eagle vi/MediaNews Group via Getty Images A dining room, awaiting diners, in Pennsylvania. Photo: MediaNews ...

While searching for different types of basic restaurant management theories, you'll inevitably find arguments promoting one management style as being ideal over another. The truth of the matter is ...

In the competitive restaurant industry, a balanced blend of brand consistency and operational efficiency is the recipe for sustained success. Specifically in the case of multi-location businesses, ...

Managing restaurant staff wages in 2025 is not just an administrative task; it’s a strategic imperative. By understanding the evolving landscape, implementing a competitive and fair compensation ...

Running a restaurant has never been easy, but today, it’s more demanding than ever. Between rising costs, labor shortages and shifting diner expectations, even experienced restaurateurs are rethinking ...

Your payroll costs, including your own salary and that of your managers, should be about 25 to 35 percent of your total gross sales. If payroll costs are more than 35 percent of gross sales, you ...

Maintaining a successful restaurant while inflation is increasing the costs of goods and services is no easy task, especially after navigating a pandemic which closed restaurant operations in early ...

As a restaurant operator, you must realize that your employees may be behind your recent food and beverage losses or the POS manipulation scheme you can’t seem to pinpoint. They may think they aren’t ...

Jeff Kiesel has been President and CEO of Restaurant Technologies since 2005, a nationwide company with over 45,000 foodservice customers. Retaining loyal employees is getting harder. This environment ...

In the fast-paced, competitive world of hospitality, efficiency is paramount to scalable growth for multi-unit restaurant operations. Large national chains often have proprietary systems optimized for ...