BRISBANE, Australia, April 15, 2024 /PRNewswire/ -- In a significant step towards enhancing customer service, Allianz Partners Australia has launched a new online chat feature for customers of its ...

One of Australia's largest insurers has been hit with a lawsuit over its allegedly unfair use of the term "pre-existing condition" in life insurance policies.

Port Macquarie residents have raised concerns regarding the impending closure of the only HCF health insurance company branch in town.

Add articles to your saved list and come back to them any time. A breakdown of negotiations between health insurer HCF and the operator of several of Melbourne’s major private hospitals will see ...

Mr Larkin said the question around the affordability of health insurance was becoming an important one for consumers. “We need to work out how to solve it,” he said. “The challenge will be that ...

Twelve months ago, Australian health insurance company HCF made a “strategic and bold move” to embark upon digital transformation to modernise and future proof the organisation. After carrying out ...

Leveraging Allianz Partners' customer service platform powered by Cognigy, the online chat connects customers directly to contact centre agents to get the information and assistance they need. This ...