Most computer problems are easily traced to either hardware or software errors. However, it isn't always obvious why your computer won't work, and establishing where the problem lies can often be ...

Windows 11 users have been grumbling about Remote Desktop Protocol (RDP) problems ever since the big 24H2 update released back in October 2024. Over the past months, you may have struggled to ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Microsoft says this month's Patch Tuesday cumulative updates fix a known issue that causes Windows servers to disrupt Remote Desktop connections in enterprise networks after installing the July ...

Microsoft says that some customers might experience Remote Desktop and RDS connection issues after installing recent Windows updates released since January 2025. "After installing the January 2025 ...