In early 2020, organizations sent people to work from home. At the Gates Foundation, our employees scattered around the country and the world. It was understandable; we wanted to be with our families, ...

I discovered many years ago that good leadership creates an environment that embodies the ideal balance of empowerment and accountability. Empowerment devoid of accountability is anarchy, and ...

Have you ever wondered how Amazon calculates risky decisions? Founder Jeff Bezos famously simplified the process by sorting ...

Whether you’re an entrepreneur, leader or just starting out, effective decision-making is a cornerstone of success in business. Every choice made, from routine operational tasks to major strategic ...

In my last two columns, I began discussing the July 30 column by Vauhini Vara of the _Wall Street Journal_ entitled, “Ten Things Your IT Department Won’t Tell You.” The author provides detailed ...

Good architects don’t chase perfect diagrams — they make smart calls with incomplete info, balancing today’s constraints with ...