The customer services market is focusing too much on the receipt or engagement layer, which ultimately will largely be automated via web self-service or AI chatbots. Enterprises should instead be ...
LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys® ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...
Morphis today announced its positioning in the Everest Group ServiceNow Services PEAK Matrix® Assessment 2025, reaffirming ...
Forbes contributors publish independent expert analyses and insights. I write about leadership and performance management. Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who ...
The MarketWatch News Department was not involved in the creation of this content. Acquisition strengthens K2's ServiceNow capabilities and reinforces its leadership in AI-powered digital ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback