Westpac has processed its first live home loans through its new technology platform, the Customer Service Hub, with the bank saying the initiative aimed at speeding up and simplifying the home loan ...

The world of social media marketing used to be so easy. Facebook pages, Twitter accounts, and other social media outlets were convenient tools to push content to interested audiences, who would then ...

BOSTON--(BUSINESS WIRE)--Today as part of Spotlight, HubSpot’s new biannual product showcase, the customer platform for scaling businesses announced the launch of an all-new Service Hub and Content ...

HubSpot announced the fourth relaunch of its Service Hub, offering up new help desk customization, improved feedback collection tools and more. CRM platform Hubspot announced the launch of its new and ...

Editor's Note: Stefano Tempesta will be exploring the topics of smart service and AI in a webcast on Tuesday, March 20. Microsoft Dynamics 365 for Customer Service offers a rich toolset of ...

A call center, or contact center, is an office that handles calls, emails, chat or other contact methods to help customers. Learn how they work. Customer service hub. The call center is often used as ...