Customers, whether individual consumers or major multinational clients, generally prefer to do business with companies with which they have a good relationship. Companies that have earned good reviews ...

Rapport between decision-maker and sales pro is the core of a positive customer relationship. When rapport is strong, each sale deepens the quality of the relationship, making successive sales easier.

Barnsley-based Holidays First, one of the fastest growing new travel brands to emerge in the North over the last year, has launched a ground-breaking online customer relationship management system to ...