FREMONT, CALIFORNIA - May 4, 2015-In Japan, three Concentrix centers have been certified to the COPC Outsource Service Provider (OSP) Standard, Release 5.1, bringing the company`s total certified ...

“Transcom demonstrated a tremendous amount of passion, knowledge and cohesiveness throughout the certification process,” said Cyndy Edwards, director, COPC Inc., and the lead auditor on the Transcom ...

WINTER PARK, Fla.--(BUSINESS WIRE)--COPC Inc., a global consulting firm that helps companies improve operations to transform the customer experience, has appointed Kyle Kennedy as executive vice ...

Malomatia has achieved a milestone as the first COPC-certified contact centre in Qatar. Malomatia in a release said it is the first contact centre in the country to receive the prestigious ...

CAMP HILL, Pa., May 5 Customer Operations PerformanceCenter Inc. (COPC Inc.) recently announced that Highmark Medicare Services hasachieved certification for their Camp Hill Customer Contact Center ...

Becomes first customer service provider in the Middle East to achieve the globally recognised benchmark in service excellence. Abu Dhabi, United Arab Emirates, 11 June 2013: Etisalat, one of the ...

Etisalat is preparing to launch an automated IVR (intelligent voice recognition) service next month, which will support two additional languages over and above English and Arab, which are already ...

Orange Jordan has once again renewed its COPC certification for 2025, celebrating six consecutive years of excellence. This prestigious global recognition reaffirms the company’s unwavering dedication ...

- Atento has renewed the certification for the services that provides to Repsol in Spain after completing a recent audit process - Atento's services for Repsol have been recognized as Best Customer ...