Your lean initiative failed. It began strongly, with lots of training, a rousing speech from the CEO and a wildly exciting launch. But then it began to fizzle—maybe in a year, maybe in five—and you ...

Solving problems may be fundamental to lean, but what if the problem is problem solving itself? In this episode of Behind the Curtain: Adventures in Continuous Improvement, hosts John Dyer and Dr.

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...

Building agility into your team’s approaches can help your organization adapt to fast-changing conditions from within or even external ones. A key part of this that has benefited many of my consulting ...

The first and foremost step in creating a culture of continuous improvement is to establish a clear vision for your organization. This vision should be inspiring, motivating and easy to understand. It ...

The only constant in business today is change! And customers expect businesses to be constantly adapting and preparing for their future needs. A survey by Salesforce reported that 76% of consumers ...