With client service being top of mind for most law firms, it begs the question: how well do attorneys really understand their client relationships? Key relationship partners should have an in-depth ...
Industry Insights from Thomson Reuters Institute, a part of Thomson Reuters. By actively collecting client feedback, your law firm can establish a window to manage and improve client experience and ...
Centre the client experience, rather than investments, senior advisors recommend ...
In this episode, we interview Matthew Maletta, executive vice president and chief legal officer of Endo Pharmaceuticals. Matthew was appointed in May 2015 to these roles at Endo Pharmaceuticals, where ...
An interview is essentially a structured conversation where one participant asks questions and the other provides answers. Therapy, therefore, can be viewed as involving an ongoing interview process.
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