The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Knowledge 2026 - Today, at ServiceNow's annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI ...

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true ...

‘Now with ServiceNow you can do the whole order management, fulfilling and servicing on one AI-driven platform instead of some bespoke AI agent talking with a disconnected silo somewhere in the world.

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

CUPERTINO, Calif., Jan. 21, 2026 /PRNewswire/ -- WorkSpan, the leading AI-powered partner ecosystem management platform, today announced its partnership with Work4Flow to deliver WorkSpan.AI on the ...

Starting at the top with CEO Bill McDermott, ServiceNow’s whole messaging has changed. Its whole positioning has changed. The company has, over the past few months, expressed a strong desire to become ...