Making decisions isn’t one of my strengths. My default social response has always been to ‘go with the flow’. Laidback and easygoing are descriptors that repeatedly crop up in my performance reviews ...

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There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

Conflict is inevitable in life. Whether in our relationships, workplace, families, or teams, disagreements naturally arise when people with different needs, values, and perspectives interact. Many ...