Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.
There are multiple benefits to having the system hosted by its creators, including official support into any problem you might encounter. But in the case you prefer your development team to deal with the installation, maintenance (upgrades, backups, etc.), and integrations, we charge you nothing for it, OpenSupports is free and open-source!
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
Or spending more time managing your helpdesk than delivering exceptional support to your customers? Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.
Open Source Native GUI 📕 AppFlowy - The Open Source Alternative To Notion.Supports macOS, Windows & Linux (rust+flutter). 📖 QOwnNotes - Open source plain-text file markdown note-taking native-application with Nextcloud / ownCloud integration. 📕 Cherrytree - A hierarchical note-taking app, featuring rich text and syntax highlighting.
Restricted licenses (reminiscent of the older shareware movement) are not open source because they do not meet the definition of an open source license. The source code is made available (either publicly, or to customers who pay for a license), but they may limit the freedoms to redistribute and modify or to use the software commercially.
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.